Privacy Policy
Effective Date: 08/27/2025
Last Updated: 09/01/2025
Welcome to TagShelf
This Privacy Policy explains how TagShelf, Inc. (“TagShelf,” “we,” “our,” or “us”) collects, uses, discloses, and processes personal data when you use our services. This includes use of our Alfred platform, associated APIs, integrations, and interactions via our website at tagshelf.com.
This Privacy Policy does not apply to employment-related data or any data not subject to applicable data protection laws. This document is informational and does not constitute a contract.
Our Role in Processing Personal Data
We act as a data “controller” when we determine the purposes and means of processing your personal data. In some cases, we may act as a “processor,” handling data on behalf of a customer according to their instructions. This Policy applies to cases where TagShelf is a controller.
For information on how our customers process your data when we act as a processor, please consult their respective privacy policies.
Categories of Personal Data We Collect
We collect the following categories of personal data, depending on your interaction with our services:
- Contact Information: Name, email, phone, company, and preferences.
- Professional Information: Role, organization, and usage context.
- Account Data: Login details, usage logs, tokens, and session history.
- Customer Content: Files, documents, or media you upload for processing.
- Payment Info: Payment tokens processed via Stripe or other third-party processors. We do not store your full payment card details.
- Event or Survey Data: Information collected from your participation in marketing or product-related activities.
- Support and Feedback: Messages, support tickets, or chat interactions.
Data Collected Automatically
We use cookies, pixels, and similar technologies to automatically collect information, such as:
- Device information (type, OS, browser, IP address)
- Usage behavior (pages visited, clicks, session duration)
- Location (approximate, from IP)
Use of Personal Data
We use your personal data for the following purposes:
- To provide, maintain, and improve our services
- To fulfill your requests and transactions
- To personalize your experience
- To analyze service usage and improve functionality
- To send updates, support notices, and marketing communications
- To comply with legal obligations
Data Sharing and Disclosure
We share data with the following entities, when appropriate:
- Service providers (e.g., cloud hosting, analytics, payment processors)
- Business partners (e.g., integrated SaaS solutions)
- Legal authorities (as required by law or legal process)
- In mergers or acquisitions, with successor entities
Cookies and Tracking
We use cookies and tracking technologies for analytics, personalization, and targeted marketing. You can manage your preferences through browser settings or opt-out mechanisms provided by analytics providers (e.g., Google Analytics).
Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this Policy, or to comply with legal, accounting, or security obligations.
Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from children under 18. If you believe we have done so, please contact us for removal.
Your Rights and Choices
You may:
- Access or correct your personal data
- Delete your data
- Withdraw your consent
- Opt out of marketing emails via unsubscribe links
- Revoke Google OAuth access via your Google Account
Third-Party Links
Our services may link to third-party websites. Their data practices are governed by their own privacy policies, not this one.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by a revised “Last Updated” date, and significant changes will be communicated clearly via our website or email.
Contact Us
If you have any questions or concerns, contact us at:
Email: privacy@tagshelf.com
Website: https://tagshelf.com